menu
List
Grid

arrow_back As an accountant, what are your biggest complaints about Sage?

in Accounting software Accounting Expert
1.5k points
1 vote

1 Answer

2 votes
 
Best answer

Sage is an accounting software designed to provide financial management solutions to small and mid-sized businesses. It is also among the accounting software providers that is HMRC approved for the government's new Making Tax Digital initiative.

 Some issues and complaints about Sage are the following:

  •  Customer service and support at times is slow and ineffective. Helpline employees appear poorly trained, with insufficient numbers of knowledgeable staff

  •  The software performance is inconsistent, slow and can often crash

  •  While using the software at times it gets disconnected from the server, being both frustrating and time consuming

  •  Mandatory costly updates and no flexibility with billing

  •  There is no cancelation of a paid yearly subscription throughout the year. In order to cancel, notice must be given before the end of the year so that no renewal to take place

  • Access to all files is lost if maintenance fees are not paid even if you are not using the software anymore

Accounting Guru
10.1k points

selected by
 

Welcome to Aligned Financials - a quality monitored UK Accounting and Bookkeeping Forum, where you can freely ask questions and receive in-depth answers from experts and other members of the community.

Whether you are a business owner, self-employed, an accounting practitioner or student of accounting, you will find a wealth of high-quality information here. Don't see answers to your specific question? Just post a new question and it will be answered by qualified accountants, typically within 24 hours.

If you are an accounting professional, register now and begin answering questions to start building up your reputation. All questions and answers are rated by the community so the better answers your provide, the more points you will gain - especially for answering popular questions.

Of course, there are also some other UK accounting forums on the Internet.